Store Policies

Studio 1484 offers vintage and collectible art, glass, pottery, objects and custom framing from our second-floor Toronto studio. Because much of our inventory is vintage or one-of-a-kind, the following policies help keep purchases, pickup and shipping straightforward.

Pricing

The listed price is the full price for the item. Shipping or local delivery, where applicable, is quoted separately. All listed prices are in Canadian dollars (CAD).

International buyers: Any customs duties, taxes, brokerage or import charges assessed at destination are the buyer’s responsibility.

Descriptions & Attributions

Descriptions, dates, maker or designer attributions and condition notes are based on our examination of each item, visible marks, available reference information and our experience. Vintage and one-of-a-kind pieces generally do not include provenance or other documentation unless specifically stated. We make every effort to describe items accurately and to note uncertainty where appropriate. Please contact us before purchasing if you would like additional photographs or information.

Purchase Requests & Holds

Submitting a Purchase Request does not complete a sale or guarantee a hold until availability has been confirmed by Studio 1484.

Once confirmed, we can hold an item for a limited period while pickup, shipping and payment arrangements are completed. The hold period will be confirmed with you directly.

If you would simply like to view an item in person before deciding, a short viewing hold may also be requested through the Ask about this piece link on the product page.

Returns & Damages

Due to the one-of-a-kind and vintage nature of much of our collection, all sales are final. We do not accept returns or exchanges unless an item has been materially misrepresented or arrives damaged.

If you believe an item has been materially misrepresented, please contact us promptly and explain the basis for your concern. Where attribution or authenticity is in question, we may ask for supporting information or a written opinion from a specialist with relevant expertise.

If something arrives damaged, please contact us within 48 hours of delivery and include clear photographs of the item, packaging and shipping label. We’ll review the circumstances and determine the appropriate next steps.

  • Shipments are tracked and may require a signature on delivery.
  • If damage appears to be the result of carrier handling, we’ll assist with the claims process.
  • Where a refund, credit or return is appropriate, arrangements, including return shipping, are handled case by case.

Nothing in this policy limits any rights available under applicable consumer protection law.

Pickup, Shipping & Local Delivery

Pickup is available from our second-floor Toronto studio during store hours. We’ll confirm pickup arrangements after your Purchase Request has been accepted.

Shipping is available on select items and to select destinations by request. If shipping is required, we’ll discuss the destination with you, provide available options and costs, and send an invoice once arrangements are confirmed. Payment must be received in full before the item is shipped.

Framed items: We generally do not ship framed pieces containing glass because of the risk of breakage and limitations on carrier insurance. Local pickup or courier delivery may be available.

Local delivery: For select items, delivery within Toronto may be available. We’ll provide a quote and help determine the safest and most practical option. Payment must be received in full before delivery.

Framing Orders

Custom framing is arranged in person. Each order is built specifically for the artwork using materials and a timeline agreed upon with the customer. A deposit is typically required.

Because custom framing is made to order, framing orders are generally non-refundable once work has begun. If there is ever a problem with completed work, please contact us and we’ll work with you to resolve it.

Have Questions?

If you’re unsure about pickup, shipping, a hold, a purchase request or anything else, please contact us or visit the studio during open hours.